Mr. Uttam Bose, the Managing Director, and Chief Executive Officer of Hindustan Motors Ltd., is known for his exceptional decision-making skill. He has spent his childhood in Patna, Bihar and is now shining as the MD and CEO of Hidustan Motors Ltd. We got the opportunity to take his interview.
A. After, JKW, I joined Usha Martin as Project Manager in Jamshedpur. Very soon, I was promoted to Deputy Manager of the plant in Ranchi and within 9 years, I got the position of MD.
A. It was. I would say it’s probably because I was capable of doing those things without actually knowing that I could. And if you ask me since when, then I’d say since my childhood.
A. Since childhood, I have always been curious to learn new things. Way back, when I was in J. K. W, Mr. Kanak praised me and commented that one day I will be the president of a very big company. So, I guess I was always inclined to take right decisions and that is why today, I am on this position.
A. In the world we live in today, the single most important thing is ‘THE EARNING’. I am Mechanical Engineer by profession. But, with experience I realized that to take the right decision at right time you must understand the financial statement involved in the project.
A. Leadership or success boils down to 3 ingredients: hard work, thirst for knowledge and take right decision at right time.
First, it is paramount that one should have the ability to work hard.
Second, the curiosity to develop a broad knowledge.
Third, the capability to make right decision at right time. In any business, if you don’t balance these 3 ingredients then you are finished.
A. When it comes to Bengal, I mean Bengalis. People in Bengal have talent and skills, but they are lacking in professionalism. They fear to take the decision. This is the only reason for not having enough businessmen over here.
A. I with my family immigrated to Hampshire, when I was 35 year old. In the beginning, it was all about learning how to get acclimated to life in the United Kingdom.
I visited the UK as chief operating manager at Usha Martin. Members of the Board decided to significantly expand the company’s operation. I proposed the strategy to develop the last two phases of the products in-house. It turned into a profit making strategy. Over time, I began looking into trading along with manufacturing. Eventually, trading made double the money than manufacturing.
“ Mistakes are done by the one who really performs.” In Lord Swraj’s company, in UK, a young associate of the Expert Consignment made a mistake. As a result the company had to suffer with a loss of almost Rs. 1 crore. The authority wanted to fire the employee from the position but I had decided to give him another chance. After, 2 year he was awarded as the best employee.
After four and half years, I came back to India. I was not so pleased with the education system of UK. It might be good for people staying there but it does not teach student to survive in other countries. I always wanted to serve my nation.
A. Probably the most important experience I had in that regard was working at Samsung. As I mentioned before, I am Mechanical Engineer by profession. The members of the board meeting inquired , being a mechanical engineer what can I serve to the electronic sector. I can still recall the reply of my boss to the members. ” Uttam is an open-minded person, always have thirst for knowledge. This positive quality of Uttam will be benificial for us.”
At that time, Samsung was developing picture tube for TV. I replaced the lead with graphite in the tube. It reduced the manufacturing cost and improved the quality of the tube by reducing the temperature in the tube.
The other experience that I want to share is when I joined Hindustan Motors. The Government had banned the BS III. The company had already spent a huge amount to apply for BS IV. The board of advisers and Mr. S. M. Birla realized that the BS IV is not going to success. But we got a significant amount of orders in that ’12-’13 financial year.
However, the business that we had with Mitsubishi was making profit. To save Hindustan Motors from bankruptcy,it was necessary to find a suspension of work notice. It was a huge challenge to differentiate both companies, Hindustan Motors and Mitsubishi, and convince the shareholders.
A. I give my opinion in other sectors in board meeting, including medical sector. Subsequently, board asked me to supervise the medical sector. Eventually,I landed up in medical sector.
A. I won’t deny the fact. Let me discuss my organization. C. K. Birla Hospital is providing service in Kolkata for almost 48 years, and the C.M.R for 27. So if you count the service weak, is it going to be an excuse? Just to inform the readers that our institution has the highest footfalls. We used to provide a 20% of service absolutely free for emergencies. Is it not a service to the society?
A. We are lacking in the infrastructure in medical sector. Influence of corporate culture in medical sector is affecting the quality. The government should structure the norms.
A. Yes, the patients are being charged in the name of unnecessary tests. And if the patient has a medical insurance then it’s a goose of golden eggs.
A. As per my experience and perspective, I completely agree with your comment. What was the rate of death when we didn’t have these technologies, supposed tests etc? what is the rate of death today? A life-saving technology of 5 Tesla costs Rs. 4 crore and 6 Tesla costs almost Rs. 10 crore. Where the difference lies?
A. No. 64 slide scanning can accomplish the task. Actually, the government is lacking prudence, they should bind a limit for the corporate sector.
A. If I’ll get a chance to become Health Minister of India, I would make following changes-
A. We all know that there are three phases of life: First, the childhood, when one runs himself by the emotions. Second, the adult stage, when one prefers the logic. Third, the parental period, that values the discourse. These three stages are not only important in life but are also important in professional world. During these stages, if you get a support of your family, then this is a ‘lady luck’. I was entirely lucky in to get these. That’s why 80% of my decision came to be correct.